Privacy Policy

Effective Date: April 30, 2026

Neo Sports Complex ("we", "our", "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application.

1. Information We Collect

• Personal information (such as name and phone number)
• Booking details (facility, time slots, payments)
• Device information (for app performance and notifications)

2. How We Use Your Information

• Process bookings and reservations
• Verify payments
• Send notifications regarding your bookings
• Improve app performance and user experience

3. Data Storage and Security

Your data is securely stored using trusted services such as Firebase. We take reasonable measures to protect your information from unauthorized access.

4. Third-Party Services

We use third-party services including Firebase Authentication, Cloud Firestore, and Firebase Cloud Messaging. These services may collect and process data according to their own privacy policies.

5. Data Sharing

We do not sell or share your personal data with third parties except as necessary to provide our services.

6. User Rights

You may request access, correction, or deletion of your data by contacting us.

7. Contact Us

Email: support@neosportscomplex.com

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.